Privacy Policy

This Privacy Policy describes how Viipu Therapy (“we”, “our”, or “us”) collects, uses, and protects your personal data when you visit our website hosted on Wix and use our therapy services.

We are committed to protecting your privacy and handling your data with transparency and care, in accordance with the EU General Data Protection Regulation (GDPR).

1. Data Controller

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Viipu Therapy

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2. What Information We Collect

We may collect the following types of personal data:

• Contact details: Name, email address, phone number

• Booking information: Session time, service selected

• Payment information: Collected securely via Wix’s payment provider (we do not store credit card data)

• Therapy-related information: Shared voluntarily during sessions

• Technical data: IP address, browser type, device info, cookies (see Section 6)

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3. How We Use Your Data

We use your personal data to:

• Provide and manage therapy sessions

• Communicate with you (e.g., session reminders, customer support)

• Process payments

• Comply with legal and ethical obligations

• Improve our website and service experience

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4. Legal Basis for Processing

We process your data based on:

• Consent: When you book a service or fill out a contact form

• Contractual necessity: To fulfill the services you purchase

• Legal obligation: To maintain records required by law (e.g., accounting, healthcare standards)

• Legitimate interests: To manage our website and services effectively

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5. Data Retention

We retain personal data only as long as necessary to provide services and comply with legal obligations. Therapy records may be kept for a minimum duration as required by Finnish law (e.g., 6 years).

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6. Cookies and Tracking

Our website, hosted by Wix, uses cookies to enhance user experience, analyze traffic, and enable essential features. You can manage cookie settings via your browser.

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7. Sharing of Data

We do not sell or share your personal data with third parties for marketing. Data may be shared only with:

• Trusted service providers (e.g., Wix, payment processors) under strict confidentiality

• Authorities when legally obligated

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8. Data Security

We use industry-standard encryption, secure connections (HTTPS), and Wix’s built-in privacy tools to protect your data.

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9. Your Rights (under GDPR)

You have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent at any time

• Object to processing or request data portability

• File a complaint with the Finnish Data Protection Ombudsman (tietosuoja.fi)

You may contact us at any time to exercise your rights.

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10. Changes to This Policy

We may update this Privacy Policy as needed. Any changes will be posted on this page with a revised date.

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